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FAQ

This section is designed to provide quick answers to common inquiries and help you better understand our offerings and guidelines. If you have further questions that aren't covered, feel free to contact us directly!

Is parking included?

Yes, we have an abundance of free parking directly across the street.

2

Can we bring our own vendors?

For vendors, you are welcome to bring your own as long as they are licensed and insured, but we do have a list of preferred vendors that we highly encourage. Our list of preferred vendors are available in our welcome guide, which you will receive when you reserve your date.

3

Do you provide a day of coordinator?

A venue representative will be present during setup and may check in throughout the event to ensure the venue is properly maintained, but this individual is not a wedding planner or day-of coordinator and may not be present for the entire event.

4

Can we set up the night before?

Setup and teardown must be included within the designated rental time. If the schedule permits, you may drop off items the night before the event. However, no setup or preparations may begin until the start of the rental period.

5

How do you accept payment?

To reserve your date, full payment is required at the time of booking. Once you're ready to book, we will provide a link for you to sign our contract, make the payment, and secure your date.

6

What are the venue limitations?

The following are strictly prohibited within the venue: smoking, glitter, confetti, pets, open flames, and smoke bombs. These rules are in place to protect the venue from damage and ensure the space is left in a clean and safe condition.

7

How should the venue be left?

The venue must be left in a satisfactory state at the end of the rental period, with all trash removed and no damage to property or furnishings. You must ensure that no personal belongings or event items are left behind overnight. 

8

Do we need event insurance?

Yes, 30 days out from your event you will be required to provide us your event insurance along with your final guest count and list of licensed vendors. Event insurance can be purchased through providers like Geico, Progressive, Eventsured, The Event Helper, or your homeowner's insurance.

9

Is the venue handicap-accessible?

The venue is equipped with handicap-accessible features. If you or any of your guests require special accommodations, please inform us in advance so we can ensure everything is properly arranged to meet accessibility needs. Our accessibility is on the opposite end of the building.

10

Can you have a ceremony and reception in the space?

A ceremony and reception can be held in the space, with a room flip available between events for an additional fee. Depending on your guest count, guests can fit comfortably during the transition in two bonus rooms. Some clients prefer to have their tables and chairs set up in advance so guests can remain seated during the ceremony. Let us know which option suits your event best!

11

What types of events do you host?

Ivory on West is a versatile space that hosts a wide range of events tailored to create unforgettable experiences. From wedding ceremonies and receptions to engagement parties, bridal and baby showers, the venue is perfect for intimate celebrations. We also cater to corporate events, networking gatherings, workshops, and seminars, providing a sophisticated setting for professional needs. Whether it’s a milestone birthday, anniversary celebration, or a private event, Ivory on West is equipped to accommodate various occasions. Additionally, the unique aesthetic and natural light make it ideal for styled photoshoots and creative sessions, offering a beautiful backdrop for any event.

12

What's all included?

At Ivory on West, you’ll have access to our beautifully designed event space, along with our available tables and chairs. As a DIY venue, we provide the perfect canvas for you to bring your vision to life, allowing you to design an event that reflects your unique personality and style. You can view our available tables and chairs below.

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